Most of us have had experiences with product deliveries that didn't go as we expected. Maybe it was a vinyl record that was left to melt in the sun all day, or perhaps it was a bulky piece of furniture or remodeling materials that were dropped in your driveway rather than being brought into your home or garage.

If you are in the market for a new appliance or package of appliances, you may be considering the question of whether to shop at a local appliance store or a big box chain. This is definitely an important question to consider. Knowing that you will be spending hundreds to perhaps many thousands of dollars on these products and that you probably intend to keep them for years, choosing the right retailer to buy them from is critical.

As a local appliance dealer since 1953, we certainly know the industry well and compete with the big box retailers every day. In this blog we are going to give you an honest, fair insider's perspective on your two options and try to help you to answer the question - local appliance store vs big box chain - which is better?