Managing the Challenges of COVID-19 - Saving You Time & Effort
Managing Supply Chain Challenges - We Have Lots of Items in Stock!
COVID-19 has had a far-reaching impact on every level of society, including the appliance industry. From the manufacturer and factory level to transporting the appliances to stores like ours, there are many new challenges in getting appliances made and into people's homes. These stocking issues can be a frustrating experience, and we strive to get you the appliances you need in a timely manner by:
Keeping an eye on expected delivery dates to our warehouse, so we can tell you if an out of stock product is expected to arrive soon
Using our sales team's wealth of appliance knowledge to help you find alternatives to out of stock products
Running our delivery team as efficiently as possible, so your new appliance will be up and running in your home ASAP
As we have picked up the slack left by Big Box stores, one step we have taken to get your appliances to you quickly is contracting with a business to help us with delivery and installation. For this reason, you may occasionally see trucks that are not Bellingham Electric's delivering appliances. Although we prefer to keep our entire process in-house, these are unique circumstances requiring unique solutions.
Freezers have been particularly hard-hit, as demand for them has increased while manufacturers are struggling to keep up. If you are interested in a freezer, click here for our freezer waitlist. We are contacting customers in the order in which they contacted us. By joining the waitlist you no longer have to worry about checking our website regularly for new stock - we'll take care of it for you!
If you're shopping on our website, look for products labeled "IN STOCK AT OUR OFFSITE WAREHOUSE" if you would like to focus on items we have in stock right now. That being said, products that are in low stock or not currently in stock may have upcoming deliveries, so if you see a product you really like, please contact us and we'll be happy to check if it's going to be restocked soon.
Ways to Contact & Shop With Us
If you are unwilling or unable to come to the store, we offer complete appliance sales and service support through phone, email, and Facebook Messenger. You can contact us through the following options to get a quote, find out more about the appliances you're considering, schedule a repair, and more.
You can also browse our online product catalog and make purchases online. We'll give you a call to confirm the purchase and finalize delivery details!
Click here to submit a repair request online.
Cleaning & Sanitizing Precautions In-Store
In addition to our normal cleaning procedures, we are taking the following additional steps:
High-traffic areas will be sanitized regularly - including knobs, countertops, appliances, and restrooms in the showroom, warehouse, and all other areas
Our in-house service and delivery teams will also be taking sanitizing measures between home visits
Internally, we have encouraged those on our team to stay home and rest if they are feeling ill
These precautions are based on recommendations from the CDC. Beyond the showroom, we are taking extra cleaning measures in the service department, delivery department, warehouse, and all Bellingham Electric vehicles. We feel very strongly about protecting our customers and our employees. The fact that our teams for sales, service, and delivery are fully in-house allows us to ensure all appropriate measures are being enforced.
Of course, we also encourage you to stay home if you are feeling sick. You can read more about the CDC's recommendations here (see page 3). If you want to learn more about social distancing, The Atlantic interviewed some public health experts to answer some common questions - click here.
Delivery & Service Precautions
When it comes to delivery and service, our staff will take the following precautions:
Wearing gloves when they are in your home, where possible
Maintaining their distance from you, where possible
Carrying disinfectant spray and disinfecting any surfaces in your home that they have touched upon your request
If you have any other safety and sanitation requests, we will strive to accommodate you - just ask.