Precautions We're Taking in Response to Coronavirus
As Massachusetts is responding to Coronavirus/COVID-19, we wanted to share with you the steps we're taking as a local business to be proactive. We will keep you up-to-date with changes to our expected hours, events, and all other relevant information. The Commonwealth of Massachusetts has deemed appliance stores as essential, so we remain open during our normal business hours.
Cleaning & Sanitizing Precautions In-Store
In addition to our normal cleaning procedures, we are taking the following additional steps:
High-traffic areas will be sanitized regularly - including knobs, countertops, appliances, and restrooms in the showroom, warehouse, and all other areas
Our in-house service and delivery teams will also be taking sanitizing measures between home visits
Internally, we have encouraged those on our team to stay home and rest if they are feeling ill
These precautions are based on recommendations from the CDC. Beyond the showroom, we are taking extra cleaning measures in the service department, delivery department, warehouse, and all Bellingham Electric vehicles. We feel very strongly about protecting our customers and our employees. The fact that our teams for sales, service, and delivery are fully in-house allows us to ensure all appropriate measures are being enforced.
Of course, we also encourage you to stay home if you are feeling sick. You can read more about the CDC's recommendations here (see page 3). If you want to learn more about social distancing, The Atlantic interviewed some public health experts to answer some common questions - click here.
Delivery & Service Precautions
When it comes to delivery and service, our staff will take the following precautions:
Wearing gloves when they are in your home, where possible
Maintaining their distance from you, where possible
Carrying disinfectant spray and disinfecting any surfaces in your home that they have touched upon your request
If you have any other safety and sanitation requests, we will strive to accommodate you - just ask.
Ways to Contact & Shop With Us
If you are unwilling or unable to come to the store, we offer complete appliance sales and service support through phone, email, live chat on our website, and Facebook Messenger. You can contact us through the following options to get a quote, find out more about the appliances you're considering, schedule a repair, and more.
You can also browse our online product catalog and make purchases online. We'll give you a call to confirm the purchase and finalize delivery details!
Get a response within minutes with our website's new live chat feature. Click the bubble on the bottom right of your screen!